Information technology evolution
you are focused on your business. And IT is a critical tool for your business. Any downtime of your IT resources can ruin that focus. You do not want to worry about your IT resources while focused on your business.
You would like your IT equipment to be looked after by someone who is focused on IT services. And you can trust ITE Solutions to do it for you. We can take up Annual Maintenance contract service for all your computers and IT infrastructure. Skilled technicians, sufficient backup equipment’s and spares enable us to give you commitments that can be honored.
There are two types of annual computer maintenance service that we can provide. ITE where all spares and labour are committed and the ITE (Annual service contracts) where all the service is committed and the spares and components are to be provided or paid on actual s. The contracts cover software and hardware issues of desktop computers as well as laptop computers, in addition to problems related to LAN, switches, Printers, routers etc.
ITE Solutions takes up annual maintenance contracts or annual service contracts for computers and the entire installation for small businesses & homes within Egypt. Designed with the smaller business in mind, we offer custom made annual support agreements that have a number of benefits over our other services. Remote computer control support software is included.
From just maintaining your computer hardware to providing a complete computer support solution, we will put together a package that will suite your needs and budget.
Before you give us a long term contract, you can validate our competence by calling us for on-site or workshop computer services. With sufficient spares and backup equipment we are in a position to repair your computer with minimal downtime. In case of emergencies we can give you a standby solution till your computer equipment is repaired.
We aim to provide a highly efficient computer service with fast turnaround times at competitive prices.
Workshop repairs: Computer equipment can be brought to our workshop for servicing. Usually, we diagnose any fault within a working day and provide an estimate for the total cost of repair. However, when components that are not in stock are involved the diagnosis time could be uncertain.
On-site repairs: If you are within our coverage area we can send an engineer out to your business or home. We can normally visit you within 4 working hours and almost never is delayed beyond the next working day.
Here are some of the services we offer:
* Virus and Spyware removal
* Hardware and software faults diagnosed and fixed
* Windows recovery and reload
* Health Checks
* Computer system slowing or hanging
* Data recovery from all media types
* Internet problems
* Dialup, ADSL and cable modem and router problems
* Wired and wireless networks installed and configured
* PC health Checks
* Installation of new equipment
* Data backup solutions
* Software installation and updates
* Printer servicing and repair
* Laptop / Notebook LCD screen
* Server support and maintenance
* Network support and maintenance
* Support for Switches, Routers and Firewall
Services under ITE
* On-site & In-time support in case of failure.
* Standby equipment provided in case of service delay.
* All required labour for tasks such as consultancy, configuration of
hardware and software, problem solving and networking.
* Virus & spyware checks.
* Installation and configuration of new hardware.
* Network administration and configuration.
* Remote support.
* Minimal downtime.
* Large cost savings compared to individual calls
* Fixed annual rate to allow easy budgeting.
* Discounts on new and Used products.
* Preventative maintenance – periodic checks on your system before
* Expert IT advice on purchases and technical support
* Preventative maintenance daily, weekly and monthly and Annual
العنوان وتلفونات الشركة
King Faisal Street, Giza, Egypt, 002